Victoria was a pleasure to work with. She is very buttoned up and was able to managed a relatively late request with a fully designed and detailed trip for our family that delivered a unique experience for all of us. She is exceptionally responsive and action orientated. She will find you what you need, work through any adjustments and get back quickly with options. She also helps you manage the process and bookings to stay on top of deadlines. Victoria was super easy to work with. If we had any concerns she found the information we needed or adjusted the trip to accommodate. The end result was a fabulous family vacation to Costa Rica which was beyond well planned and executed. We have memories for a lifetime of joy from how well and how smoothly it went thanks to Victoria.
Victoria was extremely helpful in planning our trip to Iceland from the flight there where we had a private ride to our hotel all the way to the airport on the last day. We had the trip of a lifetime and I would never use anyone else or try to plan a trip without Victoria!
Victoria was awesome in every way. We had to cancel our cruise because of an injury and she was extremely helpful with the process.
Excellent, she was extremely responsive to all my questions, and assisted with all details, including pre-night hotels and train tickets.
Victoria helped me plan our Disney World vacation. She was attentive, easy to get in touch with, and found great deals. I will work with her again on our future vacations!
From start to finish Victoria went above and beyond to make our trip stress free and magical for our family. Instead of dreading the details of traveling with kids, she got me EXCITED about the details!!! It was a pure joy working with her. Our trip to Finest Resort was the best vacation our family has ever had. The resort was beautiful, the food amazing, the experience was flawless. I cried when we had to go home! You can tell Victoria truly cares about her clients and their experience and we could not be happier! Cannot wait to go back!!
Victoria provided amazing service and insight. My wife and I planned a last minute trip to Paris, and Victoria did a fabulous job helping with our tours, dinner options, and trip advise. Everything was thoroughly enjoyable because of her efforts. Can’t wait to travel again with Victoria’s insight.
Victoria was able to assist us on a last minute cruise to Alaska! We had done a lot of research on our own but she was diligent in getting us answers to our questions, researching options, and finding the right fit for our needs and wants. She offered other ideas as well that maybe we didn't think of so we could look at other options. And she worked with Princess to get us a cabin that worked for what we wanted especially with limited inventory that was available due to our last minute booking, Victoria took some of that work off our plate and gave us information on excursions that we could review so we could determine what we wanted to do on our port days. She made us more comfortable in making our decision on what to book, Thanks Victoria for all your help! We had a great time!
Working with Victoria was wonderful. We changed dates, locations, costs, and wants more than we should have. She rolled with everything. She worked very hard to make us happy. We ran into a couple snags (our fault as we didn't heed her advice). The response was immediate and calming. When we had an issue with an excursion we planned she took the issue personally. Again we thought we knew better and should have listened to the expert. Lessons learned. Everything she did, recommend, and planned was great. I doubt I will ever plan a vacation without Victoria's help. She is everything that a professional should be. I cannot recommend her enough.
I come from the self-service generation of "book it yourself". So when I was tasked to plan and book my Mom's 80th birthday celebration, I thought this would be no different. I immediately bumped into issues with arrival dates, times, room types, etc. We were only 4 rooms, too. A friend recommended I talk to Victoria. I hadn't considered using a travel pro, but gave it a shot. I was sold within the first 5 minutes of our conversation. The questions Victoria asked to better understand my needs, the patience she had as I laid out all of the detail, and finally the confidence she projected that it would all come together, gave me a huge sense of relief. After hanging up, I received a detailed confirming the details. Within a few days, I had availability and pricing. All of it laid out neatly in a customized spreadsheet. Changes were handled professionally and without issues. The weekend was a big hit. I will be using Victoria for all of my travel needs.
Victoria made our vacation planning easy. We had the room we wanted and she took care of everything along the way. We will be booking our next vacation with Victoria.
Victoria is the best. I was not really sure where I wanted to go or what I wanted to do on our trip. She gave us ideas and helped plan the whole trip down to the smallest details. She even had knowledge of sightseeing tours not just hotel and flights. She helped us choose the best options to keep everyone in our family entertained. I Will not travel without her assistance ever again!
Victoria was absolutely amazing in helping us find a hotel for part of our stay in Maui. My husband and I knew nothing really about the island just that we wanted to stay in a different area from where our condo was (for the following week.) Victoria was super quick in getting back to us with choices that fit our price range and the amenities that we wanted from a hotel. She made recommendations based on what she knew about us and how we travel and then negotiated with the property for us to get the best rate. It was so much easier working with her than trying to do all the leg work on your own AND the price we got was slightly better than what I could find online on my own! And the bonus is that the villa we chose was actually nicer than we imagined. It was a great trip and I will for sure work with Victoria again on our next vacation!
Martin & Kelly J
I had a chance to work with Victoria to help bring to life a surprise honeymoon for my wife up in the Arctic Circle of Sweden. We always knew we wanted to chase the northern lights but had no idea if we wanted to do that in Iceland, Finland, Norway or Sweden. After a lot of back-and-forth and dedicated research on all four countries Victoria was able to suggest Sweden and boy are we glad she did! Throughout the planning process she advised us of many things to think about when it came to choosing one country over another (i.e. transportation, accommodations, activities, dress code etc.) but also took the time to really make sure we were comfortable booking an expensive trip in a foreign country that we knew nothing about. It was so worth the time and we're so very thankful for her willingness to assist us on this journey as she created a once-in-a-lifetime memory! And for the record, we chased the northern lights and saw them three out of six days of our trip! AMAZING!
Thank you Victoria Sterry for putting this trip together and for recommending Shore Trips for our excursions. Pablo, our personal tour guide, was amazing!
Victoria did an excellent job assisting with our Galapagos trip. Typically I book my own vacations and was pleasantly surprised that she was able to obtain savings that I couldn't have received on my own!
Victoria is a pleasure to work with. She asks great questions to find out what is most important to us on our family vacation. She is very patient and never seems to get upset when we change our mind or come back and ask her several more questions. Victoria really cares and I feel it is important to her that we make lasting memories on vacation!
Passionate about what she does, super detailed, and amazing to work with